Programs & Courses

Front Line Leadership

  • Eligible for Claim Period: 27 Dec 2016 - 26 Dec 2017
  • Training Duration: 1 day ( 7.15 hours )
  • Mode of Training: Full Time
  • Full Fee: $450.00
  • Managerial / Supervisory

Accreditation

This course is SkillsFuture accredited (for Singaporeans). To use your SkillsFuture credit, you will need to enroll in the program online then proceed to claim your reimbursement through www.skillsfuture.sg/credit.

Course Objective

  1. Provide Front Line Personnel to be aware of how their attitudes and behaviours influence and impact personal results and that of the team.
  2. Showing Front Line Personnel that doing the right things in the right ways add value to themselves and the team.
  3. Providing Front Line Personnel Leadership and Communication skills.
  4. Giving Front Line Personnel a feel of what a good culture workplace that is collaborative and cohesive feels like.
  5. Getting Front Line Personnel commitment and ownership to make positive cultural change happen.

Course Content

  • Topic 1 Spectator- Player- Star Team
  • Topic 2 Attitudes Behaviour Results
  • Topic 3 Me
  • Topic 4 Speedball- Productivity and Innovation
  • Topic 5 Best Place to Work
  • Topic 6 Red Green Communications
  • Topic 7 Leadership Skills Leading People
  • Topic 8 Leadership Skills - Managing Rule Breaking
  • Topic 9 Leadership Skills - Communication and Straight Talks
  • Topic 10 US - The Concept of US
  • Topic 11 Our Commitment
  • Topic 12 Bringing it together

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